1. Information We Collect

We may collect the following types of personal information:

• Name
• Email address
• Phone number
• Service address
• Billing information (if applicable)
• Any information you voluntarily provide through forms or service requests

We may also automatically collect certain technical information such as:

• IP address
• Browser type
• Device type
• Pages visited
• Website usage data via cookies and analytics tools

2. How We Use Your Information

We use your information to:

• Respond to inquiries
• Schedule and confirm service appointments
• Provide HVAC installation, repair, and maintenance services
• Send appointment reminders
• Send promotional offers and updates (if you opt in)
• Improve our website and services

We do not sell, rent, or share your personal information, including phone numbers and email addresses, with third parties for their marketing purposes.

3. SMS/Text Messaging Communications

If you provide your mobile phone number and opt in, you consent to receive SMS/text messages from Kohl Heating Services.

These messages may include:

• Appointment confirmations and reminders
• Service updates
• Promotional offers
• Follow-up communications

Message frequency varies.
Message and data rates may apply.
Consent is not a condition of purchase.

You may opt out at any time by replying:

• STOP to unsubscribe
• HELP for assistance

You may also contact us directly at:

724-538-5587
kohlheating@aol.com

4. Email Communications

If you provide your email address, you may receive:

• Service confirmations
• Invoices or estimates
• Promotions and seasonal offers
• Company updates

You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email.

5. Cookies & Tracking Technologies

Our website may use cookies, tracking pixels, and analytics tools (such as Google Analytics or advertising platforms) to improve user experience and measure marketing performance.

You may disable cookies in your browser settings.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no electronic transmission over the Internet can be guaranteed 100% secure.

7. Your Rights

You may request to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data

To submit a request, contact us using the information below.

8. Contact Information

Kohl Heating Services
Cranberry Township PA 16066
Phone: 724-538-5587
Email: kohlheating@aol.com

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.